WestBay Homeowner Testimonials

Read what Homes by WestBay homeowners have to say about their buying experiences and their homes.

Keri is a true professional. WestBay is fortunate to have her representing them because she represents you so well. It has been an absolute pleasure to work with Keri on creating our dream house.


Just wanted to drop you a quick note and say thank you for the new home. It is very nice and my wife and I are happy with our purchase.

Stephen R.

Having been in my new home for five months now, I am even more pleased than the first evening I spent here. I continue to be impressed by the quality throughout the home.

Jerry K.

I write this email simply to express my complete praise for your Sales Consultant, Lorraine Daniels. For me to say that she was not only helpful, but absolutely vital in the purchase of my home would not be an exaggeration.

Zane W.

Michael has gone so far beyond his duties as a WestBay sales person. I consider Michael a person that I would call a friend and I look forward to seeing him in our neighborhood until he sells every lot here. WestBay should consider Michael a very valuable employee as he is so much more than your real estate agent.

Mary G.

Jim has been a pleasure to deal with. He is knowledgeable and did a great job of explaining how and why our house was being built the way it was. I have truly enjoyed working with Jim and was very comfortable with both his expertise and his commitments to me. He is a man of his word.


Please extend my very heartfelt thanks to your staff, Keri in particular for her countless hours and attention to detail.  I now have more than a house, I have a home.


We wanted you to know how we appreciate the professionalism shown by Dave toward us and all our many questions. He honestly made the building of our home a great pleasure to watch and very stress free for us.


We are so thoroughly impressed by your attention to detail and homes built to meet our lifestyle.  Marty Galindo was extremely helpful and professional throughout the whole the process.

Melissa and Ray

Special Thanks to Genean Pearson From Homes By Westbay for making it happen! Another sale at Union Park, Wesley Chapel.

Kim K - Realtor

I would like to give a BIG shout out to our builder, Eric. We are so so so happy to have WestBay as our builder and look forward to our life being safe and sound in our new home. 

The Stiles Family

We just moved into our Home by WestBay and we are in love with our home!

Darla B.

Closed on my gorgeous new home last week. Everyone from your sales to construction manager was terrific ...I would highly recommend a home by WestBay. Thanks, you guys are awesome!

Genette B.

Still after 5 years from buying our home from Westbay they continue to stand by their name and provide the best customer service. After having some plumbing issues it was later found that a potential issue could exist with my sewer lines. I called WestBay to get their opinion and within a day I got a response that stated they would inspect the pipes and fix them if needed at no cost to me. Within another day they had everything repaired. I continue to get compliments on the construction of my home and WestBay's customer service is just as sound as their homes. Thanks Homes by WestBay!

Todd H.

Thank you, Ashley, for your AWESOME service!

Gina R.

Thanks WestBay for all you do!  Our neighbors agree with us, you rock!  

Jennifer R.

We are truly grateful to both of you, Keri and Jim, for helping us to build our dream home. It really is a stunningly amazing home. So again, from the bottom of our hearts, thank you!!

Melanie L.

This has been a wonderful experience. We absolutely love our new home. 


The attention to detail and sense of urgency was amazing.  You built our dream home.

Donnell C.

WOW! "Thank you" for building our home that FAR EXCEEDED our expectations every step of the way! From sales to design and all through construction every person we worked with was professional and truly dedicated to building a great home for us. This is the 4th home we've built since 1996 and I must say that the entire Homes by WestBay process was second to none. Thank you for creating our dream home.

The Fiume Family

The recently installed a Comfort Zone II system that has made a huge difference with controlling temperature downstairs. Knowing that you cared enough to do the right thing means a lot to me and my family. Thank you very much!!! 

Gary F.

I wanted to say how much I have enjoyed working with the WestBay team. Taking care of my requests in a timely and professional manner, but also teaching me a few things about maintaining a home in Florida. I now see the value of working with a company like WestBay. I have shared my great experience with my neighbors, and now I wanted to make sure I shared it with you too!

Jamie K.

Everything was well done...We cannot say enough good about Nick, our construction manager...kudos for a job well done. Laura was also very helpful and diligent...Awesome service from all Homes by WestBay employees.

Nelly A-G.

Thank you to all who helped make my clients' dream come true. They are extremely pleased with the home. It was a pleasure working with WestBay and I look forward to doing so again.

Tina S. Realtor

Absolutely nothing more our builder could have done for us. Laura Bush, our construction manager was outstanding. She went way over and beyond to accommodate us. She made this a very smooth experience when it could have been totally opposite. Thank you Laura!!

Jimmy and Tiffany F.

Thank you, Homes by West Bay for our beautiful new home! Keri and Jim were excellent! So great to work with. We couldn’t be happier!

Michele C.

Just wanted to say Nathan and Sonny have been fabulous. Nathan is always quick to respond and goes above and beyond to make sure everything is taken care of. Sonny is new and when we needed him urgently he helped us diagnose the problem and get someone out ASAP. Thank you both for all of your help! We have heard horror stories from other homeowners/builders and have had nothing but a positive experience. We know Westbay goes above and beyond to ensure homeowners are taken care of. Thanks Nathan and Sonny!

Melissa B.

It was a very enjoyable experience. WestBay did a fantastic job with everything. I would recommend WestBay for sure. Brenna and Josh were # 1. Outstanding job!!!

Bruni V.

Our project manager was phenomenal. We couldn’t have asked for a better project manager. He went above and beyond for us. Kudos!

Kimberly J.

Genean and Nick made our home buying experience great.  All was perfect.

Vanessa and Gerry R.

We are still so happy with our home! Keri, you are awesome and had answers at your fingertips. Can't imagine anyone who could fill your shoes. 

Jenifer and Barry B.

The team was great and easy to work with. Ashley was super awesome!!!

Ken and Michelle M.

Extremely satisfied with Julie and Laura was perfect, we are extremely satisfied.

Stephan and Annabel C.

Thank you WestBay for helping my clients have a fantastic home building experience.  A very special "thanks" to Brenna and Jason for going above and beyond.  It's my pleasure to yet again sell another WestBay home.  I look forward to many more.


Aileen G. Realtor

Kimberly’s professionalism and personality played a big role in our decision to go with WestBay.  Getting to know her through multiple visits made me feel that if she worked for this company and had great trust in it, I could too. She was excellent.

Beth L.

Nancy was great in informing us of thinks related to the house and addressing our concerns.  She was very informative and professional.

Darrell L.

Julie was terrific throughout.  She’s like part of the family now.  Nick was completely thorough throughout the process.  We got updates at least weekly and  sometimes more often. We always felt in good hands, and the pride he took in the process was very clear.

Pam T.

Thank you to the team.  They have facilitated our purchase of a house  and helped us create a home.  Thank you!

Joel T.

Julie did a great job. Nick was excellent, very thorough and paid great attention to the details. Wonderful to work with.

Katherine W.

Had a great experience. We were well informed throughout the process; step by step. We could not be happier. Vanesse was great…very knowledgeable and professional. And our closing coordinator, knew the whole process. Thanks.

Carothers B.

It was an exceptional experience. Our construction manager, Dan, was great.  He went above and beyond our expectations. He gets a 10 from our family.

Sharon M.

Matt was wonderful! The entire staff of WestBay provided excellent customer service and made the entire process seamless.


Stephanie P.

Thank you Julie for going above and beyond especially when we were still located in Texas for most of the process!  Couldn’t have done it without you!  And thanks to Joe for always going to bat for us and for your detailed eye and high expectations for your work.

David S.

Brenna was on top of everything.  Josh was amazing and gave us daily and weekly updates.  Our experience working with him was relaxing.

Kristin B.

We wanted to let you know what valuable employees you have, especially in Dan Smith! We have seen Dan's attention to homebuyer satisfaction from the time we were building our new Westbay home. We LOVE our Westbay home and the Westbay family!”

John and Felicia T.

Lisa has been excellent and very helpful.  And our construction manager EXCELLENT! Very knowledgeable, very understanding and thorough. 

Savio P.

Genean was very attentive, helpful and knowledgeable. Nick was very attentive and awesome! He was always willing to help and resolve any questions we had.

Dan and Dana S.

Scott was amazing! We are very happy to have had Scott as our Sales Consultant.  Larry was wonderful to work with, we are very thankful for all has done for us.

Mario and Joy S.

Matt did and awesome job, no complaints. Overall it was a great experience.

Kenny and Latasha F.

Excellent builder, constant contact and came through on everything. Best builder experience and this is my 4th home.

Kathy B.

Steve is the best and is always true to his word. He is a wonderful asset to Homes by WestBay.

Donna F.

We LOVE our West Bay Home!  KUDOS to the entire West Bay construction and design teams.  This is truly our dream home.   Living in "The Reserve" at South Fork has been an exhilarating and comfortable experience.

Carey M.

Sammy was great, and, Laura Bush was absolutely fantastic.  I am completely satisfied and will recommend Laura to anyone who wants to buy a home.  She is the best!

Hector C.

Scott was extremely helpful throughout the entire process and worked with us all the way to completion. He took the time to make sure we understood everything.

John M.

Eric was absolutely outstanding. 100% professional!

Stephen V.

We appreciate Mr. Scott Teal’s attention to detail and keeping us informed. Ms. Kypreos is the subject matter expert in creating a beautiful home interior. Thank you! Mr. Jennis always made time to go over every detail.  I’m sure he was on a very strict timeline but he ensured every question was answered with no consideration of time.

Denoise S.

Sammy was fabulous! Shellie was Top 5+!  If I could score higher than 5 I would!

Shawn R.

They exceeded our expectations, especially Matt Kelsey!!

Claude M.

John always went above and beyond for us. We feel very lucky to have had him!

Jessica H.

Matt was and is amazing! He was the reason my wife and I chose WestBay. And our builder, Eric, was phenomenal! He was patient, professional and always kept us in the loop.  He has our highest recommendation!!

Carlos and Marie M.

Sammy was great!  John our builder was a 16 out of 5! This was our first home building experience, and it was great!

Angie N.

Matt and Dave were great.  Dave communicated constantly. He followed through with us in every way possible.

Dennis M.

I would like to express appreciation for the outstanding service we were given by Vanesse Weaver during our home design process. We appreciated her eye for design when we consulted her for opinions, her patience, and her attention to detail. It's clear that you hire the best of the best at WestBay.  Many thanks to Vanesse for such great service.

Susan S.

We just want to express our appreciation to your staff for the great experience we had building our home From Dominque, to Vanesse, to Nancy, your team made it so easy.  This is our third building experience and by far the best.  In particular, Nancy was fantastic.  She said at our first meeting that "making sure we were happy with our house was her first priority."  She delivered on that promise.  She kept us well informed throughout the process; was upbeat and positive every time we talked or visited.  She is a tremendous asset to your company.   

Gerald B.

We want to thank Nick for his dedication and commitment to excellence.  We have built/remodeled 17 homes, however, this project was by far our best experience.  In addition, it was fun and stress-free.  Throughout this process, Nick remained professional, thorough, and always a gentleman. It is obvious Nick takes great pride in his work.

Jerry and Judy K.

WestBay exceeded our expectations! John's communications and attention to detail made this experience the best it could be.

Nicole and Ivan D.

Matt was really helpful through the whole process.  Scott was great and did an exceptional job.

Sherley and Karen

Shane was exceptional, went above expectations, and we enjoyed working with him.

Brian and Debbie M.

Really appreciated working with Nancy, she stepped in and took great care of us and our home. Thanks Nancy!

Tim and Alison G.

All was excellent,  Keri was great! Nothing to change, great product!

Michelle B.

Sales was extremely helpful throughout the whole process.  There were a few last minute changes, but, once settled it was a smooth process.

Justin D.

Jim was outstanding! Vanesse was terrific! Dan was the best! A+ for exceeding our expectations.

William and Joni S.

We loved the experience!  Josh and John are amazing!

Troy S.

We were extremely satisfied with our sales consultant and home building experience.

Casey C.

Dominique was an excellent salesperson. Austin was very informative and always available. Pleasant, obliging, good at his job and personable.

Margaret W.

Josue was phenomenal and Shane fabulous. Shane made the process ideal.  Very informative, responsive to communication. As asset to your company. Best experience ever!

Katie A.

Keri, Shannon and Jim were amazing to work with! Best possible experience. We had a splendid home buying experience - no stress at all!  The entire team was fantastic!

Krish, A.

Nick was really helpful and friendly. He was very detail oriented on our home walkthrough.


Linda L.

Very enjoyable experience. Outstanding, excellent job!

Tonya R.

Sales and construction did a great job, always available to address questions and concerns.  Worked hard to please and assure us.

Karen K.

Nick and Genean were fantastic and made the whole experience very enjoyable. Best builder we've ever worked with.

Greg O.

[Genean] was wonderful. Very attentive and always answered all questions. Great follow through.

Stephen and Amy H.

[Keri] was absolutely amazing!

David and Lindsay D.

Dan was awesome through the entire process! He was thorough and paid attention to detail. We feel lucky to have had Dan as our construction manager and he deserves recognition for his passion for his work and customer service.

Camilo and Nellie M.

Roger was amazing, Steven was perfect!

Jackson and Elizabeth B.

[Josue] was awesome!

Wandra N.

Amazing experience!

Albert and Alba A.

Everything was the best. Love everyone at WestBay. Nick is the best, did everything I asked. Could not be happier. Thank you Nick, Dan, Genean, Julie.

James and Stephanie S.

WestBay was fabulous. Josh was responsible and took care of everything.

Matthew and Sandra D.

Jon was extremely professional and responsive to all requests and issues! Wonderful job!

Frederic & Christine D.

Sammy was amazing! I would not change a thing. Give her a raise! Homebuilder was awesome, I would recommend to family and friends.

Wanda and Joe C.

[Joe] was amazing. We had hiccups and he stayed in communication and assured everything would be done and it always was! He made the build worth it!

Karl and Kristy R.

Rick was awesome! Tina Williams was also awesome. Great job to the entire team.

Stephen K.

Overall a very great experience with WestBay!

Arthur and Jacqueline L.

Rick was great to work with. Understanding of our needs and fixing issues as they came up.

Chris P.

Exceptional job by Josue.

Ronald and Donna G.

Brenna is extremely knowledgeable not only about your homes and options but the community as well. She is a joy to work with!  Shannon our design consultant made a potential very stressful situation a pleasure and enjoyable experience.  Very happy!

Chris K.

It was a wonderful privilege to work with Nick Martz.  He did an outstanding job in communicating, taking great pride in building a home with such attention to detail and ensuring we were happy with the results. Hugely grateful to Nick for his fine craftsmanship.

Cindy F.

Both Joe and Dan were excellent in every area. We are extremely satisfied with the level of care and skill they consistently showed.

Michael & Cindy F.

Scott and Shane were outstanding. Shane went out of his way to make sure we were completely satisfied. To us, he and Scott set the standard, we would highly recommend.

Robert & Cassidy O.

[Dominique] was a pleasure to work with. Fantastic!

Felix & Lutricia K.

Brenna was awesome. She took the time to work with me and responded to me with any questions (love her).

Petula O.

Experience [with Julie] was amazing. Very personable and knowledgable. We wish we could have put 6's or 7's because everyone, and I mean everyone, was amazing. The ability to connect and build on a relationship is extremely important. Thank you!

Michael & Stacey C.

"In the Navy, I was shown the true importance of mentorship and how that influences everything you do in life. I have the same quality mentorship here at WestBay.  Not only has this company given me the opportunity to be successful in construction management, they have opened the door for me to excel in this entire industry.  I have benefited from the WestBay training program growing from assistant to manager in a very short period."

Steven Blevins, Construction Manager

Brandon went above and beyond to ensure our home was well constructed and completed on time. He is an amazing asset to your team.

Colby and Ashley Q.

"I have been given so many opportunities! My Employer believes in me. The work environment is positive and exciting. Having come to
Homes by WestBay after being a homemaker for several years, I was given the chance to prove myself and to learn new skills! I feel that Homes by WestBay has
invested in me and has allowed me to grow and excel!"

Lisa Velasco, Web Sales & Sales Systems Coordinator

"Homes by WestBay has an awesome reputation in the home building industry and I am proud to say I work here. Employees are
treated with respect and appreciation and everyone seems to love their job. The work environment is positive and sometimes playful
which makes it fun to come to work."

Angie Bear, Sales Systems & Sales Administrator

"Got lucky that my resume hit at the right time. Homes by WestBay was my #1 choice based on product line. Knew little of the company, as market had
only begun it's rebound, and did not think I would get another chance in the industry being from a different market. Now knowing the
leadership, discipline, and thought process/procedure - I couldn't be more satisfied that we found each other. Markets will always be
volatile, but I have great confidence that we will be best positioned to challenge the future."

Mike Bagdanov, Area Construction Manager

Jennifer was wonderful throughout the entire process— the absolute best!

Leslie and Dan were awesome! They addressed every concern in a timely manner. Both went above and beyond!

Travis and Erin P.

Scott was excellent and kept us well informed throughout the process. He also went out of his way numerous times to assist us with measurements, etc. He always kept a smile on his face! He was very helpful and a pleasure to work with!

Jeffrey and Tammy S.

The entire experience was awesome! Dan went above and beyond to ensure everything was done to our satisfaction; when we did hit a snag, he fixed it or addressed it immediately. Could not be more pleased with the entire process.

Paul and Theresa W.

Shane was awesome! He really cares about building quality homes and did a great job!

Robert and Valerie N.

Joe Procopio was awesome. We have referred friends to WestBay only because of Joe P. We cannot say enough about how great he was to work with.

Marc M.

Steven was excellent to work with. I was not looking forward to the combative relationship that typically comes with construction, but Steve was an absolute pleasure to work with.

Kenneth and Kathrina B.

Genean was excellent, always answered questions immediately. Very impressed with her service.

Steven did an excellent job and went above and beyond our expectations. He was kind enough to keep us informed every step of the way and also take photos and send them to us as we were in Maine.

Dennis and Andrea C.

Julie Parker was extremely fantastic, professional and always going above and beyond from start to finish. She sold us from the start.

Brandon also went above and beyond at all times. Very knowledgeable and patient with us.

Very happy with our experience!

Ralph and Cheryl P.

We couldn’t have asked for a better experience. Jon was extremely attentive and addressed any concerns that we had very quickly.

Mason O.

It was a great experience. Lynn was amazing! So responsive, reliable and easy to work with.

David and Michelle P.

They were extremely personable and professional; what a fantastic team. We are sooo satisfied with their commitment in providing us with assistance through this process. Our experience has been exceptional! Thank you for everything.

Lynn is phenomenal! Her consistency, professionalism, follow-through and caring, genuine demeanor made our experience absolutely a pleasure!

Burton and Franzswa W.

Everything was top notch. I was extremely happy with Nick. Very informative and very knowledgeable. He made this entire process very easy for me. Would definitely build another home with Nick and WestBay!

Samuel M.

Dan Smith and the entire team were great. We asked a lot of questions but Dan showed respect and was very patient and answered all our questions. Great team!

Nugget F.

Genean is marvelous! She has been there for us every step of the way and we are so thankful to have worked with her. We love Genean and highly recommend her to friends and family. She is so knowledgeable and hardworking. She loves her work!

Nick Martz was extremely meticulous and detail-oriented. He worked very hard to build us an amazing, beautiful, quality home. He went above and beyond to satisfy us and continues to help us out by getting us in touch with contractors and other generous things to ease the process. We appreciate him and Robert Meredith so very much.

Vanesse is an incredible designer and we appreciate her help so much! She put together gorgeous selections for us and guided us in the right direction. She is personable and sweet!

Zachary and Kimora S.

We enjoyed working with Genean. She went above and beyond to assist us with our home buying.

Leslie was extremely professional and helpful. She is always on time and available to answer any questions. We enjoyed working with her.

Vijay R.

[Josue] was amazing, very helpful and always available to answer questions when needed, even after hours. It was a great experience, we were extremely satisfied with everything.

Rodney and Tania S.

Austin was a huge help and was available for any questions or comments we had regardless of the day or time. He made this experience as relaxing as it could have been.

Ethan and Christina B.

My experience was extremely pleasant. She [Dominique] made herself available throughout the process. She certainly went above and beyond.

Rosemarie Pérez did a fantastic job! So appreciative of her guidance!

My experience with Chris Henry was fantastic. Very personable and accessible. He did a great job walking me through the various stages of construction.

Sylvia W.

Brenna is amazing and we have enjoyed the process with her.

Dan is very accommodatable and responds quickly. He made us feel like he is very knowledgeable and our home build was in good hands.

Brian and Alexandria F.

Roger was great, very attentive, accommodating and always available for questions. Thank you for everything. Awesome Sales Consultant!

Josh was such a joy to work with, very patient, knowledgeable, understanding and great to follow through. Thank you!

Holly S.

Nothing could have been done differently, it was a wonderful experience start to finish. Every employee we worked with was phenomenal!

Armand and Rachel C.

Matt, Lynn and Cathy were out of this world. Everyone was great and I would recommend WestBay to anyone.

Dwayne W.

My experience was awesome. Everyone was professional, knowledgeable and kind.

Antaenaeyia A.

Julie went above and beyond to make thin an easy and enjoyable process! She is awesome!

Steve was wonderful! Very accommodating and responsive!

William and Dawn N.

Josh was wonderful! Made the experience very relaxing and enjoyable. Wouldn’t change anything.

Roberto and Christin M.

[Josué] was fantastic! Jon Henry was great!!! I would love to give the whole team a “10”. Homes by WestBay has been amazing!

Kelly and Anne F.

James Mourant was responsive, attentive to our needs and always had a positive attitude. Thanks for everything, James!

Nick Martz did an amazing job keeping us well informed throughout the process and meeting every inspection and deadline. Nick went above and beyond to meet all of our expectations at every appointment and delivering a beautiful home. Nick is an asset to WestBay as he brings professionalism, project management and organizational skills by being able to deliver our home ahead of schedule. Thanks, Nick!

Carlos and Carolina A-E.

Brenna was amazing!

Thank you Nick! We appreciated the meetings and communication with you throughout the process.

Jason and Brenna B.

Robert is outstanding. I would make a future contract with WestBay contingent on Robert being the Construction Manager!

Brad and Dena C.

Everything was absolutely amazing, it could not have been any better. Nick Martz was amazing and took great care of us! Very happy with this process!

Jovani and Kelly A.